InfoGraph GmbH, Aachen, Germany · Status: July 11, 2023
Your privacy is important to us. For this purpose, all communication with our web server is encrypted via the SSL protocol. The following statement explains what personal data we collect from you when you visit our website and how we use it in accordance with the European General Data Protection Regulation (EU GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).
What we collect
The following data is sent to our provider and stored in a log file when visiting our website:
- Type and version of web browser
- Operating system that has been used
- Referrer URL
- IP address (anonymized)
- Date and time
- Transferred data amount
Data cannot be allocated to a person, because the IP address is anonymized.
When downloading documents, programs and further files from our service and download area, the IP address is fully stored. In addition, we also save the license ID you entered when you log in to our service area. This serves to protect against misuse of our services during the performance of the contract pursuant to Article 6, paragraph 1, letter (b) of the GDPR.
When using our online shop, the personal data collected when creating a customer account and in the context of your order will be stored electronically for the purpose of fulfilling the contract in accordance with Article 6, paragraph 1, letter (b), of the GDPR. With your order, you also give permission to forward your address data to a shipping service provider, insofar as a shipment of goods is necessary for the fulfilment of the contract.
When sending us inquiries via our contact form or via e-mail, your information will be stored. The submission of your request is considered as consent within the meaning of the GDPR, Article 6, paragraph 1, letter (a).
Application for employment
If you are applying for employment with us, you consent to the electronic storage of your application documents in accordance with the GDPR, Article 6, paragraph 1, letter (a). All information contained in the application documents will be treated confidentially and will be used exclusively for the current application process. If an employment relationship follows from the application, the personal data remains stored. Otherwise, your data will be deleted two months after notification of the refusal, provided that a longer storage is not justified to safeguard the interests under the German General Equal Treatment Act (AGG).
By submitting your request for granting of an educational license, you declare your consent in accordance with the GDPR, Article 6, paragraph 1, letter (a), that your application together with the associated files and the data generated during program use are stored electronically with us.
By submitting your registration for a trial license, you declare your consent in accordance with the GDPR, Article 6, paragraph 1, letter (a), that your data from the registration form, your IP address and the data generated during program use are stored electronically with us.
By installing our software, you give your consent to the electronic storage of diagnostic data during program use for the purpose of error and status analysis in the course of contract fulfilling according to Article 6, paragraph 1, letter (b), of the GDPR.
Location and duration of storage
All data transmitted to us will be kept confidential and will not be disclosed to third parties. The storage takes place on computer systems within Germany according to the principles of the GDPR, Article 5. The duration of storage depends on the legal retention periods. After expiry of the retention period, the data will be deleted automatically unless a longer storage period is required to fulfill the contract.
Use of FastViewer®
Use of Whereby®
Use of Google Maps®
Right to demand information, object and restrict of processing
You can demand information about your personal data being stored by us. Furthermore, you have the right to correct, delete or block these data. You may also object or restrict the processing of your data. Please use our contact form or the contact address email@example.com for any such requests.
Person responsible for data processing, data protection officer
Person responsible for the processing of data: InfoGraph GmbH, Kackertstrasse 10, 52072 Aachen, Germany, Phone + 49-241-889980, Fax + 49-241-8899888, E-Mail firstname.lastname@example.org. The company data protection officer can be reached at the above address or at email@example.com.
The following institution is responsible as supervisory authority under Article 77 of the GDPR: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestr. 2-4, 40213 Düsseldorf, https://www.ldi.nrw.de.